M2 Quick Start Guide
Below you will find the required steps to easily set up your hotspot in a few minutes!

Video Instruction

Step 1: Install Helium and SenseCAP App and Create Accounts

  • Install Helium Hotspot and SenseCAP MX Hotspot App
  • Search and download “Helium Hotspot” and “SenseCAP MX Hotspot” from the Apple Store or Google Play and install these two Apps on your phone.
“Helium Hotspot” App is the official Helium App and is necessary for Helium wallet authentication. You could use it to register and manage Helium wallet and make Hotspot and HNT transactions.
“SenseCAP MX Hotspot” App is the official SenseCAP hotspot App developed by SenseCAP MX Team. You could use it to register and manage your SenseCAP hotspot.
  • Create a Helium Wallet in Helium App
When generating a new Helium wallet, you will be shown a 12 words password. Please do markdown or back up the 12 words password in order and keep it in a safe place since the 12 words password can NEVER be recovered if it has been lost.
  • Create an Account in SenseCAP MX Hotspot App
Link the Helium Wallet to your SenseCAP Account, and you will be ready to add the new hotspot.
SenseCAP App - Link Wallet
How to Download Helium App and Create a Wallet
How to Download SenseCAP and Create Account

Step 2: Set Up SenseCAP M2 and Connect to the Internet

  • Set Up SenseCAP M2
Connect the antenna, power adaptor and ethernet cable (not necessary) to the hotspot and power it up.
The power LED will show in red, and in about 15s (if you use PoE to power, this waiting time will be a little longer), the indicator on the top will flash green, indicating that the hotspot is booting.
After booting in about 1 min, the indicator will show solid green if the hotspot has been connected to the internet via an ethernet cable; or show solid blue when waiting for further Wi-Fi configuration.
SenseCAP M2 Setup

Firmware Update

During the first boot, it is suggested to connect to the hotspot to the internet via the ethernet cable and wait about 30 minutes to finish the firmware update before you take further steps. (You could also do this step after the hotspot is connected to the Wi-Fi network).
The firmware update is automatic and will take 10-30 minutes. The indicator will change from flashing orange to solid green during the update process one or two times. The hotspot will restart after the firmware update is completed, and the indicator will keep solid green.
NOTE: To process further steps before the hotspot has been updated to the latest firmware will result in an unexpected error and could not process on, please be patient with the update process and do not power off or disconnect the internet.

PoE Connection

SenseCAP M2 supports PoE (Power on Ethernet) and is compatible with IEEE 802.3 af standard. You will need to have an extra PoE switch that provides 40V-57V DC power as a PSE (Power Sourcing Equipment) if your modem/router does not support PoE.
  • Connect the Hotspot via Bluetooth in SenseCAP Hotspot App
Press the button for 5s until the blue indicator flashes slowly to enter configuration mode and follow the instruction in App to connect the hotspot.
NOTE: Please choose " SenseCAP M2 (Data-Only)" for SenseCAP M2 Data Only Hotspot. If you have more than one hotspot around, you could identify the hotspot with the 6-figure MAC address under the hotspot name.
Hotspot Onboarding Instruction
  • Set up the Wi-Fi Connection
Click “Scan Networks”, select the Wi-Fi, and enter the password; or click “Use Ethernet Instead” if you already use an ethernet cable.
Select Wi-Fi

Step 3: Helium Hotspot Onboarding and Assert Location

  • Add the Hotspot to Helium Network
Please follow the App instruction to add the hotspot to Helium Network.
NOTE: Please note that the onboarding fees are NOT included in the product. A $10 onboarding fee and a $5 location asserting fee will be deducted by users' wallets to onboard. Please make sure you have enough Helium Data Credit in the Wallet when you proceed with the onboarding process.
  • Assert Hotspot Location
Please follow the App instruction, choose the actual placement location on the map, and assert the location.
Hotspot Onboarding in SenseCAP Hotspot App

Your SenseCAP M2 is ready to go! Welcome To The People's Network!