Characteristic Write Failed

Unable to register the Hotspot within the Helium App

Troubleshooting Steps

  1. 1.
    If you register your hotspot right after you connect via Ethernet or Wi-Fi, you will see this error since the OTA (over the air updates) are running.
  2. 2.
    Please leave your Hotspot connected via Ethernet or Wi-Fi for another 10+ mins. This will allow OTA updates to finish.
  3. 3.
    Long press the button for 6-10s to enter configuration mode and then try to register again.
Error - Unable To Register Hotspot - Helium App
Last modified 2mo ago